Optus letter to customers
WebOct 26, 2024 · According to Optus customers who published the telco’s letter to them, Optus has since contacted Sensis to remove their details from the White Pages website, operator-directory assistance and any … WebSep 26, 2024 · In the letter, Optus also said it chose to reveal the hack via the media as it was deemed to be the quickest and simplest way of reaching the most customers, with …
Optus letter to customers
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WebOct 2, 2024 · Optus said past customers had information exposed because the company must store data for six years Telcos are required to hold onto customer data for at least … WebOct 3, 2024 · “Optus has communicated with these customers and recommended that they take action to change their identification documents.” Customers were notified on Sunday night, as to whether their driver’s licence number had been accessed. “Cyberattack update: Confirming only the licence number on your driver’s licence was exposed, not your card …
WebDec 11, 2024 · Optus will be contacting affected consumers on or before 2 March 2024 by email or letter. “Affected customers should carefully consider the remedies Optus is offering them to assess which best suits their needs. In some cases, consumers may consider it preferable to simply exit their contract with a refund rather than accept a service that ... WebSep 23, 2024 · Nothing from Optus telling me about this,” Guardian audience editor Dave Earley said on Twitter. “Terrible that customers are finding out via the media and not Optus,” another Twitter user said.
WebOct 27, 2024 · Optus says if they do not have valid email or SMS contact details they revert to post. "These customers will be contacted as soon as possible via post using the … WebJul 3, 2024 · Date. 3 July 2024. Optus customers are encouraged to check if they have received an email or SMS from Optus about a refund they may be entitled to in relation to Optus’s Direct Carrier Billing (DCB) third-party billing service. In February 2024, following ACCC action, the Federal Court ordered Optus to pay penalties of $10 million for making ...
WebSep 29, 2024 · Optus has emailed some customers alerting them to the cyber-attack, including general information about what data might have been exposed. It encouraged customers to have a “heightened...
WebOptus sent me a letter about the data breach this week, which is fine, it’s expected, I am a victim of it, but I realised after I opened the letter, it’s my address, but some random … phoebe teaching joey french memeWebSep 28, 2024 · Optus has now sent email or SMS messages to all customers whose id document numbers, such as licence or passport number, were compromised because of … phoebe teaching joeyWebPlease apply in confidence with your CV and cover letter via the online function today! As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the … ttc aspWebOct 3, 2024 · Optus revealed on Monday approximately 1.2 million customers have had at least one number from a current and valid form of identification, and personal … phoebe teaches joey to speak frenchWebOct 25, 2024 · Dan is an Optus customer who’s heard absolutely nothing from Optus, until today, when this email came through: Meanwhile Grant sent us this letter he received, which confirms he was impacted by the hack, and his details compromised. This is the first Grant has heard, given he is no longer an Optus customer. However, note the date on the letter: phoebe telecomWebSep 25, 2024 · As Optus said in its email to current and former customers, the breach revealed “your name, date of birth, email, phone number, address associated with your … ttc at 38 mumsnetWebSep 22, 2024 · Scamwatch is urgently warning Australians to be on the lookout for increased scam activity following the recent Optus data breach and to take steps to protect themselves. A cyber-attack has resulted in the release of Optus customers’ personal information. If you are an Optus customer your name, date of birth, phone number, email … ttc at 37